But this may be wishful thinking as some customers will not understand why we need to do this. They can just about open and save an email attachment.We are thinking of providing the data in two slightly different formats: one as Excel Friendly (using the options suggested above by adding a TAB, the other one as the 'master'. And many customers are not really computer savvy. The data in the raw CSV files is correct it's when customers open those files in Excel the problems start. Retail customers want the list in CSV format because of back-end processing programs, that are also out of our control and different per customer, so we cannot change the format of the CSV files. Take away the leading zeroes and you may actually match another product. This is in CSV format and contain part-codes, some of them start with zero's, set by manufacturers (not under our control). Take my example: my work produces list of products they sell to retail. It may work for individual cases, but only if you're in control of the final display. None of the solutions offered here is a good solution.
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